How do I add an investor to my Enterprise Account?

To add an investor (member, Limited Partner, client) to your group account, follow these steps:

Add a single investor:

  • Go to Investor Management.
  • Select the tab for Add Investors.
  • Enter the Email Address.
  • Enter the First Name. 
  • Enter the Last Name or Organization Name, if investing under a name other than an individual.
  • Click the green button to "Add Investor".

Note that if the investor you are adding invests under multiple names (such as an entity, trust, or IRA), for which you will track investments, you can select the tab for Investment Accounts to set up additional Investment Accounts. 

Add multiple investors or an investor with an investment account:

  • Go to Investor Management.
  • Select the tab for Add Investors.
  • Under Import multiple investors to the group, select the green button to "Add Investors from a Spreadsheet".
  • Follow the instructions to use the investor import template.

Note when adding Investment Accounts:

* Do not use special characters, such as & ( ) " ', in the name of investment accounts.

* To add more than one investment account for an investor, separate the account names with a semi-colon in the spreadsheet. The first one listed will become the default account. If no investment account is specified, then a default account will be created based on the first and last names of the investor.

* If you are adding an investment account to an existing investor's account, be sure to re-enter the email address and any other investor information exactly as you want them to appear in the system (e.g. First Name, Last Name, Phone Numbers). All information associated with that particular investor will be overwritten upon import, with the exception of existing investment accounts.

* To find a list of all your investors' investment accounts, go to the Investment Accounts tab found in Investor Management. There you can add, edit or delete investment accounts and set defaults to which future transactions will be directed.

* To add investment accounts to your overall group account (such as for the name of a fund, SPV or cohort), follow these instructions


Have more questions? Submit a request


Powered by Zendesk